Last updated: 10 February 2026
Terms and Conditions
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern the use of the MiRi-AD® online
platform (the “Platform”), which connects haulage companies and operators (“Hauliers”)
with temporary, self employed professional drivers (“Drivers”). By accessing or using the
Platform, you agree to be bound by these Terms.
1.2 MiRi-AD® acts solely as an intermediary technology provider and is not a party to
any agreement entered into between Hauliers and Drivers.
2. Definitions
3. Eligibility and Accounts
3.1 Users must be at least 18 years old and legally capable of entering into binding contracts.
3.2 All Users must register an account and provide accurate, complete, and up to date information.
3.3 Users are responsible for maintaining the confidentiality of their login credentials and for all activity carried out under their account.
3.4 MiRi-AD® reserves the right to suspend or terminate accounts that provide false information or breach these Terms.
4. Nature of the Platform
4.1 MiRi-AD® provides a marketplace enabling Hauliers to advertise Jobs and Drivers to apply for those Jobs.
4.2 MiRi-AD® does not: - Employ Drivers; - Act as an agent for Hauliers or Drivers; Verify the suitability of Drivers beyond any checks explicitly stated on the Platform; Guarantee that Jobs will be filled or that Drivers will obtain work.
4.3 Any agreement formed is strictly between the Haulier and the Driver.
4.4 No Employment or Agency Relationship. MiRi-AD® does not employ, engage, appoint, supervise, direct, or control any Driver. Nothing in these Terms, nor the operation or use of the Platform, shall be construed as creating any employment, worker, agency, partnership, joint venture, or fiduciary relationship between MiRi-AD® and any Driver.
4.5 Employment Status Between Users. Any determination of employment status, worker status, or contractual relationship arising from a Job is solely a matter between the Haulier and the Driver. MiRi-AD® has no responsibility or liability for any such determination.
5. Haulier Obligations
5.1 Hauliers must ensure that all Job postings: - Are accurate and lawful; - Clearly state requirements, qualifications, location, duration, and pay rates; Comply with all applicable employment, transport, and health and safety laws.
5.2 Hauliers are solely responsible for: - Verifying Driver qualifications, licenses, certifications, and right to work; - Determining suitability for the Job; - Paying Drivers in full and on time as agreed.
6. Driver Obligations
6.1 Drivers confirm that they operate solely as independent contractors, whether as self- employed individuals, through a limited company, or as owner-drivers, and that they are not employees, workers, agents, or representatives of MiRi-AD® . Nothing in these Terms or in the use of the Platform shall be deemed to create any employment, worker, agency, partnership, or joint venture relationship between MiRi-AD® and any Driver.
6.2 Drivers acknowledge and agree that MiRi-AD® does not exercise, and has no right to exercise, control, supervision, or direction over how a Driver performs any Job, including the manner, timing, route selection, equipment used, or methods of performance. Drivers retain full autonomy in the provision of their services, subject only to the requirements agreed directly with the Haulier.
6.3 Nothing in these Terms, nor the use of the Platform, creates any obligation on MiRi-AD® to offer Jobs to any Driver, nor any obligation on a Driver to accept any Job. There is no expectation of continuous work, minimum engagement, or exclusivity, and each Job is a separate and independent engagement between the Haulier and the Driver.
6.4 Drivers must ensure that all profile information, licenses, qualifications, and availability details are accurate and current.
6.5 Drivers are responsible for complying with all legal, regulatory, and insurance requirements applicable to their work.
6.6 Tax and National Insurance. Drivers are solely responsible for the payment of all taxes, National Insurance contributions, VAT (if applicable), levies, and other statutory charges arising from any payments received in connection with Jobs obtained through the Platform. MiRi-AD® does not make any deductions for tax or National Insurance and accepts no liability in respect of any such obligations.
6.7 No Substitution. Jobs accepted through the Platform must be performed personally by the Driver selected by the Haulier. Drivers may not assign, subcontract, or substitute the performance of a Job to another individual or entity unless expressly agreed in writing by the relevant Haulier.
7. Job Applications and Selection
7.1 MiRi-AD® facilitates the connection of Drivers with Jobs by matching Job criteria specified by Hauliers with information provided in Driver profiles, including qualifications, licences, experience, availability, and preferences.
7.2 Drivers are responsible for ensuring that their profile information is accurate, complete, and up to date. Only Drivers whose profiles meet the criteria and requirements specified by a Haulier may be matched to, notified of, or apply for an advertised Job.
7.3 MiRi-AD® relies on the information provided by Users and does not guarantee the accuracy, validity, or suitability of any Driver profile. Hauliers remain solely responsible for verifying that a Driver meets all Job requirements before engagement.
7.4 A Driver’s availability on the Platform is determined by the availability information recorded in the Driver’s calendar within the Platform. Where a Driver has marked themselves as unavailable, or is already confirmed for a Job on a particular date, the Platform will not identify, notify, or present that Driver in searches or matches for Jobs on that date.
7.5 Drivers are solely responsible for ensuring that their calendar and availability information is accurate and kept up to date. MiRi-AD® relies on the availability information provided by Drivers and shall not be responsible or liable for any Jobs that are not identified, notified, or made available to a Driver as a result of inaccurate, incomplete, or incorrectly managed calendar information.
7.6 Jobs are identified, matched, and presented to Drivers based on the information, criteria, dates, and requirements provided by the Haulier when posting a Job on the Platform. Where a Job is posted with incorrect, incomplete, or inaccurate information, or where dates, times, or requirements are incorrectly entered, the Platform may not identify, notify, or present the Job to suitable Drivers.
7.7 Hauliers are solely responsible for ensuring that all Job information, criteria, dates, and requirements are accurate and kept up to date. MiRi-AD®relies on the information provided by Hauliers and shall not be responsible or liable for any failure to identify, match, or fill a Job resulting from inaccurate, incomplete, or incorrectly entered Job information.
7.8 Drivers may apply for Jobs that match their qualifications and preferences.
7.9 Hauliers have sole and absolute discretion to review applications and to select, or decline to select, any Driver for a Job. Hauliers are under no obligation to accept any Driver and retain full discretion over which Driver, if any, they choose to engage, including where multiple applications are received for the same Job.
7.10 A Haulier may edit, amend, or remove a Job posting only where no applications have been submitted in respect of that Job.
7.11 Once one or more Drivers have applied for a Job, the Job may not be edited. Where a Haulier wishes to change the details of a Job after applications have been received, the Haulier must delete the Job and create a new Job posting with the updated details.
7.12 Once a Driver has been selected and accepted for a Job, the Job cannot be deleted and may only be cancelled in accordance with the cancellation provisions set out in these Terms.
7.13 MiRi-AD® is not responsible for any decision made by a Haulier or Driver regarding a Job.
8. Fees and Payments
8.1 MiRi-AD® may charge fees to Hauliers, Drivers, or both, as displayed on the Platform from time to time.
8.2 By accessing, using, or continuing to use the Platform, including by posting Jobs, applying for Jobs, confirming bookings, or using any paid or chargeable features, Users acknowledge and agree to the fees, charges, and pricing structures applicable at that time as displayed on the Platform or otherwise communicated by MiRi-AD.
8.3 Continued use of the Platform following the display or notification of applicable fees and charges shall constitute acceptance of those fees and charges.
8.4 MiRi-AD®reserves the right to amend, introduce, or remove fees and charges at any time. Any changes to fees or charges will be displayed on the Platform or otherwise communicated to Users before they apply.
8.5 Updated fees and charges will not apply retrospectively to confirmed bookings already made, unless expressly stated otherwise. Continued use of the Platform after updated fees or charges are displayed or communicated shall constitute acceptance of those changes.
8.6 MiRi-AD® is not responsible for processing payments between Hauliers and Drivers unless explicitly stated otherwise.
8.7 Any disputes, disagreements, or claims relating to payment for Jobs, including the amount, timing, or method of payment, must be resolved solely and directly between the Haulier and the Driver.
8.8 MiRi-AD®is not a party to, and has no involvement in, responsibility for, or obligation to mediate, resolve, or enforce any such payment disputes between Users.
9. Cancellations, Notice, and Compensation
9.1 A Driver may cancel a confirmed Job at any time up to 24 hours before the scheduled start time by cancelling the Job directly through the Platform.
9.1a Where a Driver wishes to cancel a Job with less than 24 hours remaining before the scheduled start time, the Driver must contact the relevant Haulier by telephone as soon as reasonably practicable.
9.1b If a Driver fails to cancel a Job on the Platform or fails to notify the Haulier by telephone where required, the Haulier may cancel the Job on the Driver’s behalf, and such failure may be treated as a late cancellation or no-show for platform enforcement purposes.
9.2 A Haulier may cancel a confirmed Job at any time up to 24 hours before the scheduled start time by cancelling the Job through the Platform without charge.
9.2a Where a Haulier cancels a Job with 24 hours or less but more than 12 hours remaining before the scheduled start time:
9.2b Where a Haulier cancels a Job with 12 hours or less but more than 6 hours remaining before the scheduled start time:
9.2c Where a Haulier cancels a job with 6 hours or less remaining before the scheduled start time:
9.2d MiRi-AD® reserves the right alter or ammend these times, percentages and fees without notice.
9.3 Where a Job is cancelled by a Haulier, the Haulier may offer the Driver an alternative Job as a replacement.
9.3a The Driver is under no obligation to accept any alternative Job offered.
9.3b If the Driver agrees to accept the alternative Job, the rate of pay must be no less than the rate agreed for the original Job.
9.4 MiRi-AD® may record cancellations, late cancellations, and no-shows for the purposes of:
9.5 Any monies and/or compensation payable between a Haulier and a Driver as a result of cancellation is a matter between those parties. MiRi-AD® booking fees and cancellation charges are separate and payable in accordance with these Terms.
10. Prohibited Conduct
10.1 Users must not: - Post false or misleading information; - Circumvent the Platform to avoid fees; - Use the Platform for unlawful purposes; - Harass, abuse, or discriminate against other Users; - Introduce malware or attempt unauthorised access.
10.2 Any prohibited use of the Platform, unlawful activity, or unauthorised access may result in warnings, suspension, or immediate removal from the Platform, without prejudice to any other rights or remedies available to MiRi-AD®.
11. Intellectual Property
11.1 All intellectual property rights in the Platform belong to MiRi-AD® or its licensors. Users are granted a limited, non exclusive, non transferable license to use the Platform in accordance with these Terms.
11.2 MiRi-AD® is a registered trademark. All rights in the MiRi-AD® name, trademark, logo, and branding are owned by MiRi-AD®® or its licensors.Nothing in these Terms grants Users any right, licence, or permission to use the MiRi-AD® trademark, name, logo, or branding, except as strictly necessary to access and use the Platform in accordance with these Terms.
11.3 Users must not use, reproduce, copy, imitate, modify, register, or attempt to register any trademark, trade name, domain name, social media handle, or branding that is identical or confusingly similar to MiRi-AD®
12. Liability, Disclaimers, and Platform Availability
12.1 The Platform is provided on an “as is” and “as available” basis. MiRi-AD® makes no representations or warranties that the Platform will meet Users’ requirements or be uninterrupted, timely, secure, or error-free.
12.2 MiRi-AD® does not guarantee continuous or uninterrupted access to the Platform. Access may be temporarily or permanently unavailable due to events outside MiRi-AD®’s reasonable control, including (without limitation):
12.3 To the fullest extent permitted by law, MiRi-AD® shall not be liable for:
12.4 Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
13. Indemnity
13.1 Users agree to indemnify, defend, and hold harmless MiRi-AD®, its officers, directors, employees, and contractors from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or in connection with:
13.2 Users acknowledge that they use the Platform at their own risk and agree that MiRi-AD® has no obligation to provide compensation, refunds, or credits for any period during which the Platform is unavailable, except where expressly stated otherwise.
13.3 Nothing in these Terms limits or excludes liability for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
14. Termination and Account Closure
14.1 MiRi-AD® may suspend or terminate a User’s access to the Platform, with or without notice, where the User:
Such termination may be temporary or permanent and may include removal of access to Jobs, applications, and platform features.
14.2 Drivers may delete their account and terminate their use of the Platform at any time, provided that there are no outstanding or accepted Jobs at the time of account closure. Where a Driver has accepted a Job that has not yet been completed or cancelled in accordance with these Terms, the Driver must resolve that Job before account deletion will be permitted.
14.3 Hauliers may delete their account and terminate their use of the Platform at any time, provided that:
14.4 MiRi-AD® reserves the right to restrict account deletion until all outstanding payments have been settled.
14.5 Termination or closure of a User account does not affect any accrued rights, obligations, or liabilities existing at the time of termination. Any outstanding fees, charges, or other sums owed to MiRi-AD® at the time of account closure shall remain payable and recoverable, and MiRi-AD® reserves the right to pursue recovery through appropriate means.
14.6 Upon termination or account closure:
15. Privacy
15.1 Use of the Platform is subject to the MiRi-AD® Privacy Policy, which forms part of these Terms.
15.2 Where a User deletes their account or their access to the Platform is terminated, MiRi-AD® will process personal data in accordance with its Privacy Policy and applicable data protection laws.
15.3 MiRi-AD® may retain certain personal data after account deletion where necessary for one or more of the following purposes:
15.4 Where personal data is retained following account deletion, MiRi-AD® will limit processing to what is necessary for those purposes and will either delete or anonymise personal data when it is no longer required.
15.5 Users acknowledge that information shared with other Users (including Job-related information and platform messages) may remain visible to those Users where required for record-keeping, dispute resolution, or legal purposes.
15.6 In the course of using the Platform, Users may share personal information with other Users, including contact details, Job-related information, and communications exchanged through the Platform. Where personal data is shared directly between Users, whether through the Platform or otherwise, MiRi-AD® does not control how that data is used, stored, or processed by the receiving User and accepts no responsibility or liability for such use.
15.7 Users agree to indemnify, defend, and hold harmless MiRi-AD®, its officers, employees, and contractors from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or in connection with:
15.8 This indemnity applies whether the personal data was shared via the Platform messaging system or through any other means arising from use of the Platform.
16. Governing Law and Jurisdiction
16.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the use of the Platform.
17. Amendments
17.1 MiRi-AD® may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the updated Terms.
18. Entire Agreement
18.1 These Terms constitute the entire agreement between the User and MiRi-AD® in relation to the use of the Platform and supersede all prior or contemporaneous agreements, understandings, or arrangements, whether written or oral, relating to that subject matter.
19. Severability
1.1 If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the Terms and the remaining provisions shall remain in full force and effect.
20. Contact Information
20.1 For questions regarding these Terms, please contact MiRi-AD® at admin@MiRi-AD.co.uk